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Noticeboard

Telephone System Change! Telephone number -

01502 526060

From Monday 22nd January 2018 the practice will be piloting a new telephone hub system with the aim to assist patients more effectively and efficiently. The staff will ask you some questions in order to signpost you to the most appropriate clinician/service to meet your needs. There will be only one number that you will be required to use and telephone 01502 526060 so please erase and replace any existing numbers you may have stored. 

Thank you for your continued support to help improve your practices for all.   

Improved Access - On the Day Appointments

All appointments that are available for patients who deem the appointment to be urgent for that day will be available from 8am (please note previously you would be asked to call back at 11.30 this is no longer necessary). Staff will ask you for an indication of the problem in order to signpost you to the most appropriate clinician or service provider to meet your needs. Appointments can be booked online or by telephone, you can also call 111 or visit your local pharmacy first.   

Which health service should you choose?

Mobile Numbers! 

Since the implementation of our new computer system we are able to send SMS text reminders about routine appointments at the surgery. We would encourage all patients to check that we have the correct mobile number on our records,

Health Checks for those aged 40-74.

 The NHS Health Check is a new National program that offers checks to patients between the ages of 40 and 74, once every five years.

For more information, please go to the Clinics and Services tab.

Appointments for those who work:

We offer book-ahead appointments on Saturday mornings at alternate sites, and we have Nurse Practitioner appointments or telephone triage available over lunchtime.

*Please note the Saturday morning clinics ARE NOT walk-in surgeries - appointments are pre-booked only. Also the pharmacy at Alexandra Road is not open on any Saturday.

Chaperones

If you would like a chaperone present during your consultation please let Reception know as you book your appointment or check-in for it. Thank-you

 

Travel Information

If you require any vaccinations relating to foreign travel you need to complete the travel health questionnaire below and submit this to the practice. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.  There is further information about countries and vaccinations required on the links below

EuropeEurope & RussiaNorth AmericaNorth America
Central AmericaCentral AmericaindiaSouth America
egyptCarribeanlithuaniaAfrica
bulgariaMiddle EastpolandCentral Asia
chinaEast AsiachinaAustralasia and Pacific

 

Please make a Nurse appointment for your vaccine a minimum of 1 week after you have submitted the travel health questionnaire.  It is important to make this appointment as early as possible  - at least 6 weeks before you travel.

The practice can only provide a limited range of travel vaccines.  If you require some vaccines, including yellow fever, we recommend you attend a travel clinic.  Travel Health Questionnaire

To help us offer the appropriate advice, please print out and  fill in the form below and hand it in at Reception (or ask for a hard copy from Reception) before coming to see the nurse. You may also submit this form on-line, please check with Reception that this has been received before making an appointment to see the nurse. Thank-you. Travel Questionnaire



 
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