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Noticeboard

Which health service should you choose?

Mobile Numbers! 

Since the implementation of our new computer system we are able to send SMS text reminders about routine appointments at the surgery. We would encourage all patients to check that we have the correct mobile number on our records,

Health Checks for those aged 40-74.

 The NHS Health Check is a new National program that offers checks to patients between the ages of 40 and 74, once every five years.

For more information, please go to the Clinics and Services tab.

Appointments for those who work:

We offer book-ahead appointments on Saturday mornings at alternate sites, and we have Nurse Practitioner appointments available over lunchtime.

*Please note the Saturday morning clinics ARE NOT walk-in surgeries - appointments are pre-booked only. Also the pharmacy at Alexandra Road is not open on any Saturday.

Chaperones

If you would like a chaperone present during your consultation please let Reception know as you book your appointment or check-in for it. Thank-you

 

 

PALS and Healthwatch

PALS

All patients have the right to confidentially complain or compliment their local NHS service. HealthEast's PALS (Patient Advice and Liaison Service) and complaints service make sure that all patients in Great Yarmouth and Waveney (or their friends, family or carers) have ways to confidentially complain or compliment their local NHS service.

Who can I ask for help and advice about NHS services?
If you need help or advice, or have concerns about NHS services, contact the PALS Team. The service is confidential and acts independently to find a quick solution.

You can contact HealthEast's PALS Team:
By telephone: 01502 719567
By email on: GYWCCG.PALS@nhs.net

Healthwatch

The Healthwatch service ensures that the voices of service users, patients and the public are heard in the design, commissioning and delivery of services, the functions of local Healthwatch include providing an advice and information service to the public about accessing health and social care services and choice in relation to aspects of those services. This will help people to understand the health and social care system, which can be very confusing at times.

Healthwatch Suffolk contact details:

http://www.healthwatchsuffolk.co.uk/content/contact



 
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